United Airlines and Delta Face Legal Backlash Over Windowless Seats
United Airlines (UAL) and Delta Air Lines (DAL) stocks tumbled after lawsuits were filed by passengers alleging deceptive practices. Customers claim they paid premium fees for window seats, only to find themselves seated next to blank walls due to structural constraints on Boeing (BA) and Airbus (EADSF) aircraft.
The legal action, spearheaded by firm Greenabum Olbrantz, seeks millions in damages for over a million affected passengers per airline. United's shares dropped 2.5%, while Delta fell nearly 2% as the market reacted to the potential financial repercussions.
This controversy highlights growing consumer expectations for transparency in airline pricing and seating arrangements. The outcome could set precedents for how carriers disclose aircraft configurations during ticket purchases.